Recent Water Damage Posts

5 Types of Water Damage Testing Equipment: SERVPRO of Cherokee County

3/11/2022 (Permalink)

Many pieces of Green SERVPRO Water restoration equipment lined up in a warehouse ready for dispatch SERVPRO of Cherokee County is ready to respond to your water damage restoration call immediately when you need us. Call today!

Because water damage can often reach areas you can't even see, our SERVPRO of Cherokee County technicians use several types of testing equipment to help you restore your property damage in Woodstock, GA and throughout Cherokee County "Like it never even happened." This equipment is used to analyze environmental conditions, test all types of building materials for potential water damage, and track the drying efficiency of the emergency water damage restoration process. Here are a few of the machines our team utilizes:

  1. Moisture Meters: Moisture meters are one of the most common pieces of water testing equipment. These meters such as the Dri-Eaz Protimeter SurveyMaster measure the moisture level of an environment or material and provide a digital reading on the device's screen. By using moisture meters, our technicians can quickly test whether any materials in your home are affected by water damage so they can then begin taking steps to dry them out. They are used to test everything from drywall, wood, siding, tile, insulation, carpeting, and everything in between.
  2. Voltage Meters: Because emergency water damage restoration equipment can require significant electrical power, voltage meters are used to ensure that the equipment is being operated safely. These meters measure the voltage of an electrical circuit and help our technicians avoid any potentially hazardous situations.
  3. Thermometers: In order to better understand how water damage is affecting different areas of your property, our team uses thermometers to take temperature readings both inside and outside of walls, floors, the air inside and outside of the affected areas, and more. Temperature is an important part of our local water damage restoration process because it helps our restoration technicians determine and control the speed of the water damage drying process.
  4. Infrared Meters: Because Infrared meters see temperature differences between different building materials, they are often used to scan for hidden water damage that might otherwise be missed. A common misconception about Infrared meters such as the Flir E6 is that they are used to see behind walls. This is not the case. However, our SERVPRO of Cherokee County technicians use them along with our other testing equipment to help demonstrate and determine the potential extent of water damage and required removal of affected materials. They can also be used to identify other existing electrical, mechanical, and building issues.
  5. Air Sampling Equipment: Air sampling is also an important part of the local water damage restoration process because it helps our SERVPRO of Cherokee County technicians identify and quantify any biohazards in the environment, such as mold spores, lead, pollen, insect parts, skin cell fragments, fibers, and inorganic particulates. By taking air samples inside and outside of the affected areas, our technicians and indoor air quality experts can determine whether or not specialized restoration processes are required.

SERVPRO of Cherokee County is here to help you restore your property damage "Like it never even happened." If you have any questions about our water testing equipment or the emergency water damage restoration process, please don't hesitate to give us a call at (770) 924-3848. We're always happy to help!

3 Easy Ways to Prevent Frozen Pipes

2/21/2022 (Permalink)

Leaking tap Let faucets drip.

Prevent Your Pipes From Freezing

Frozen pipes can lead to a lot of damage around the house. Not only will you be unable to get water through certain faucets, but the pipe can burst entirely, causing a flood. You need to seek out water line repair in Canton, GA as soon as you notice your water system not working the way it should. However, one option better than that is to simply prevent your pipes from freezing in the first place.

1. Keep the Heat Running

Homeowners may be hesitant to leave the heat running all day long even if people are going to be gone, but the slight increase in the power bill is well worth it to prevent frozen pipes. Bursting pipes can cause a lot of damage, especially if the water floods a room with a lot of valuables. A house does not have to be kept at a particularly high temperature. As long as a home’s interior is at least 50 degrees Fahrenheit, it should be fine.

2. Prop Open Interior Doors

If you are going to run the heat all day, you want to be certain you are getting the most out of it. Leave all the interior doors open so that heat can flow easily from one room to the next. This includes cupboards in the bathrooms and kitchen.

3. Let Faucets Drip

The main cause of frozen pipes is a buildup of pressure in the system. Homeowners in Canton, GA can relieve some of this pressure by letting faucets drip throughout the day. You should ordinarily address dripping like this as soon as you can, because it can increase water bills. Similarly to keeping the heat running, the small increase is well worth it to prevent more catastrophic damage. In the event your home does develop a burst pipe, then you’ll need to contact a professional service to repair the pipes and dry the affected room.

Think Fast About Broken Pipes

1/26/2022 (Permalink)

Air movers and drying equipment placed in the hallway of a home after water damage Fans and dehumidifiers will help remove water and any remaining moisture.

Steps To Fix a Bursting Pipe In Your Home

It always seems like an unexpected disaster happens on a day when you really don’t have time to deal with it: when you are scheduled to lead a presentation with a client, when you have to pick up the kids from school, or when you are heading out for vacation. Here are some tips so you can prepare to think fast when you have bursting pipes in your home in Oak Grove, GA.

Complications Happen Fast

The trouble with bursting pipes and other unsuspected leaks is that damage quickly goes from bad to worse:

• Wood and paper materials can be structurally damaged the longer they are left in water.

• Staining can take place when wet materials are allowed to sit against carpet or other items.

• Metal materials can start to corrode.

• Exposure to time and temperature can turn clean water into harmful “gray water”.

• Mold can start growing in about 48 hours.

Don’t delay and get started with the cleanup. Everything else can wait.

Phone a Friend for Fast Help

You may actually need to phone two friends: one to pick up your kids or do your presentation, and one professional water mitigation specialist that understands the need to act fast to fix the broken pipe and clean up water. Turn off the water so your bursting pipe doesn’t continue spraying water all over your home. It’s amazing how quickly water starts to accumulate.

The call you make to the expert will be most useful for resolving your bursting pipes quickly. The right professional will have knowledge, experience and special equipment to help you resolve the flood. Pumps, vacuums, fans and dehumidifiers will help remove water and any remaining moisture to minimize damage and prevent secondary trouble such as mold growth.

You’ve Got This

Now that you know what to expect and who to call, you can think fast during an emergency and help minimize water damage in your home.

How to Respond to a Basement Flood

12/28/2021 (Permalink)

Completely flooded basement. It is visible line showing maximum water level higher than 7 feet. A basement flood in Acworth, GA, can be a catastrophic event.

How to Handle a Basement Flood

Under normal weather conditions and with a functional sump pump, a basement flood is a rare event. However, one should still be prepared to handle such a situation should it arise, given that the speed of response can directly affect property values and environmental conditions in the home.

1. Personal Safety

In the event that it becomes necessary to enter the flooded area, a number of precautions will be necessary. If the amount of water is lower than a few inches, making temporary walkways out of cinder blocks and boards may be enough to allow you to reach pertinent areas and begin the process of removing the remaining water. However, if the situation is severe and the electric and gas systems have been compromised by water intake, it is best to have these systems disabled in order to reduce electrocution and fire risks. Standing water can also incubate disease, so boots, gloves and respirators are advised during prolonged periods in an inundated home.

2. Restoring and Reconfiguring

If the sump pump is no longer functional, restoring it should be a high priority during a basement flood, especially if further inclement weather is expected. For the same reason, any exterior factors that tend to cause water pooling around entryways to the basement may need attention, such as the direction of downspouts. Some interior elements such as wet drywall or sensitive electrical appliances may need to be replaced. Carpets, carpet padding, and subflooring may need drying or replacement depending on the type. Many insurance coverage plans may require photographic documentation of the damages in order to process claims.

A basement flood in Acworth, GA, can be a catastrophic event, but proper planning and appropriate tools can make managing the damage much easier. If the above steps are not feasible due to the risks involved, remember to contact a qualified cleanup service professional.

How To Fix a Leaky Toilet

11/29/2021 (Permalink)

Leakage of water from a bathroom due to pipe blockage If you notice water leaking around the base of your toilet when you flush, you have a leaking toilet.

Steps To Fix A Leaking Toilet

If you notice water leaking around the base of your toilet when you flush, you have a leaking toilet. If ignored, the situation can lead to significant water damage. This type of leak is usually simple to fix by following a few steps.
There are a few causes for seeping water under the toilet base. If you have a large bathroom leak, call a water damage repair person right away.

1. Loose Connection
The easiest leak to fix is a loose connection at the base of the toilet. Shut off the water and flush while holding the handle, making sure the water has completely drained from the tank. After drying the area, remove the old washers and bolts and replace them with new parts. If you still have a leaking toilet, you may have a faulty wax gasket.

2. Faulty Wax Gasket
Once the water is shut off and the toilet and floor are dried, remove the tank lid.

Use a sponge to soak up any remaining water in the tank and wipe it completely. Loosen the nut on the shutoff valve and disconnect the tube from the water supply. Remove the caps from the closet bolts and take off the nuts.
Grab the bowl's rim at the lowest point and rock the toilet gently to break the wax seal. After the toilet has been removed, use a putty knife to scrape off any old wax on the bottom of the toilet and flooring.
Install the new wax ring on the flange and press it into place. Reconnect the closet bolts and align the toilet onto the holes in the base. Press down firmly to create a seal with the new wax ring.
Replace the washers, nuts, and caps and tighten. Finally, reconnect the water supply and turn the water on.

If these suggestions don't fix your leaking toilet in Ball Ground, GA, it is time to contact a plumber before the situation gets out of hand.

4 Plumbing Problems That Demand Immediate Attention

10/13/2021 (Permalink)

Clogged sink pipe. Unclog a drain from hairs and other stuff. Clogged pipe in a Canton, OH home

4 Plumbing Problems That Demand Immediate Attention

Though plumbing problems are almost always unpleasant to address, raw sewage into a home is among a homeowner's biggest nightmares. It does happen from time to time. If it does, it is smart to call in local water remediation specialists in Canton, GA. They are set up to deal with problems exactly like this, and they have the right equipment for quick and safe sewage cleaning. They are Faster to Any Size Disaster and can be of service in many tricky situations.

1. Toilet Overflow. Sometimes, a drain pipe becomes clogged between the toilet and the sewer, and when a person is taking a shower the toilet fills up with water and spills onto the flooring. This could release dirty water into the room. Sometimes the problem can be handled with drain snake or a plunger, but sometimes a plumbing contractor will be needed.

2. Clogged Pipe. A sewage line that becomes obstructed can result in contaminated water discharging back into the home. When this happens, professional sewage cleaning will be required. A category 3 water spill is the most serious level and should be professionally handled to protect human health and to prevent additional property damage.

3. Ruptured Pipe. Plumbing pipes break for any number of reasons, especially if they are old or made of outdated materials. They can also break due to freezing or to maintenance work. Whether the water is clean or dirty, it will need to removed from the home and the area dried out to limit structural damage to the home.

4. Water Heater Malfunction. At the end of its lifespan, a water heater sometimes fails, spilling 40 or more gallons of water into the home. The heater will need to be replaced and the water damage mitigated.
Professional sewage cleaning removes the dirty water from the home and disinfects all of the impacted surfaces. A quick response doesn't give the spilled water time to do additional damage to the home.

5 Steps to Saving Carpets in Flooded Rooms

6/24/2021 (Permalink)

Water damaged home in Woodstock, GA. Woodstock, GA water damage.

What To Do When You Flood Your Carpet?

Flooding due to a heavy storm or a pipe break can lead to water damage throughout your home in Woodstock, GA. A quick response from restoration experts can help you reduce the extent of the damage. One area where costs can be high is the replacement of flooring in affected areas. If you hope to keep your carpet after it has been covered by floodwater, you'll need to take the following steps:

1. Act Immediately

The severity of damage increases quickly as water is allowed to sit and remain in contact with the flooring and other building components. The longer those contents are wet, the more likely it is that mold will grow. The most effective response is to remove all water and dry the area within 48 hours.

2. Ventilate Thoroughly

Moisture on materials, such as the paper-backing of carpeting, provides an ideal environment for mold to take hold. Slow the rate of damage to hidden areas by opening the windows and installing fans. This ventilation allows you to keep air moving to dry the area more quickly and will help maintain ideal drying temperatures. One exception to this is when remediation experts install heated fans. If the technicians close the windows, don't open them until you have the go-ahead.

3. Complete Clean and Disinfect

Discuss the availability of specialized cleaning products for rugs and other floorings with a restoration expert. As you clean, protect uncontaminated areas to avoid spreading water or mold damage.

4. Assess the Damages

Do you need to replace the carpet? If the water was from a clean source, such as a pipe break or a water supply line, you'll be able to save your flooring, clothing, and other items. The best way to determine what to save is to weigh the actual replacement cost and the sentimental value of the item. However, if the floodwater contained any contaminants, you should work with a professional to determine what is safe to keep.

5. Confirm Proper Drying

Don't begin reconstruction until all wet materials have been appropriately dried. Get confirmation from your water restoration professional before covering affected wood or returning furnishings rooms with a carpet.

Tips for Restoring Items After a Flood

3/9/2021 (Permalink)

Damaged floors and walls in a Free Home, GA home after a flood A home damaged by water damage in Free Home, GA.

Tips for Restoring Items After a Flood

When your home in Free Home, GA floods, you may fear that everything is a total loss. It is disheartening enough when replaceable items are ruined, but losing priceless family heirlooms can be devastating. Fortunately, flood restoration experts can often salvage items that have damage from water in the home.


You can do your part to save your family's treasures. Start by separating damp items:

  • Place in dry, open boxes or envelopes
  • Remove pictures from saturated albums carefully
  • Label boxes containing broken pieces of the same item

Treat your possessions gently, as water from a broken pipe makes them significantly more vulnerable to irreparable damage. Keep them out of direct sunlight, as this can cause them to fade. If you are unsure about how to handle a particular item, set it aside in a safe place and wait for the specialists to address it.


One of the first steps of the mitigation process is to remove all the water in the home. Technicians use industrial pumps to extract standing water and debris, and they discard ruined materials. You can increase air flow by turning on fans and decrease humidity with a dehumidifier. The specialists inspect each item to see if there is a way they can save it. If it can be salvaged, the structure of the piece determines the method used to do so.


It's possible that, in addition to getting wet, your belongings also are dirty from the flood. Specialists use the appropriate cleaning process for the material of each item. For example, most textiles can be restored with dry cleaning. Once the structure has been repaired and cleaned, you can remove all restored items back into your home.
Water in the home is not an automatic total loss. Before you throw out your beloved possessions, consult the specialists in charge of mitigating the damage. They may be able to save more than you think.

How To Prevent Clogs in Old Drain Pipes

2/11/2021 (Permalink)

Clogged sink pipe in Woodstock, GA. Unclog a drain from hairs and other stuff. Keep your drains clear of food and hair.

An old rental building in Woodstock, GA comes with plenty of charm. It may even be cheaper than an ultra-modern premise is. However, a property that was erected decades ago may also have a lot of problems. Clogged pipes, for instance, are particularly common in older structures. That is because these buildings usually feature polybutylene pipes that wear down over time.
Clogs are not just minor inconveniences, either. A major backup could cause a flood that necessitates water damage restoration services. You thus need to perform extra maintenance on your pipes to keep them functioning properly.

Enzyme Treatments

A clog can occur in a sink or in the main plumbing line. To prevent both types of blockages, follow the below steps:

1. Run Hot Water
Enzymes do their best work in warm temperatures. You should thus run the water in the sink until the temperature increases.

2. Make and Pour Enzymes
Enzymes are essentially powdered bacteria that destroy soap scum and other debris in the drain. Add water to liven up the dry enzymes and then pour them down the drain.

3. Turn on Water
Let the enzymes sit in the polybutylene pipes overnight. Then pour boiling water into the drain to flush away the remaining gunk.
Repeat this process in each sink at least once per month. You should also clear your main lines by flushing one cup of enzymes down the toilet. Do this four days in a row during each season.

Preventing Clogs

Besides using enzymes, you can also prevent clogs by keeping the pipes clear of debris. This means installing a lint catcher in any laundry room and making sure your tenants keep the drains clear of food and hair.
Tree roots are common sources of clogs, as well. You may want to chop down troublesome trees or use root killers in your toilets.
Polybutylene pipes in older properties can wear down or clog easily. Limit mainline blockages and use regular enzyme treatments to prevent severe water damage in your building.

4 Times You Need to Replace Your Carpet

12/28/2020 (Permalink)

Wet carpet, standing water on a carpet in Woodstock, GA Damaged carpet floor

Here Are Some Times When You Need To Replace Your Rug

While regular maintenance can extend your rug's life, every carpet is going to need to be replaced sooner or later. Sometimes, it is obvious that the rug in your Woodstock, GA home needs to be replaced.

1. When It Is Stained
If a pipe break or other water damage has got you covering stains with armchairs, it is time for a new rug. Typically, the qualified remediation professionals will tell you that you need carpeting after water damage. However, if they don't or if your carpeting has other types of stains, it is time for a new rug.

2. When It Gets a Rip
That remediation after a pipe break may have led to rips in your rug. You shouldn't have to move your furniture over the rips or be embarrassed to show off your rug. If you notice tears, your rug is too far gone, and you need a new one.

3. When It Smells
If you start to notice a funny smell emanating from your floor, you should give it a good cleaning. If the smell doesn't go away, it means that it is permanent and you need a new rug.

4. When It Gets Wet
A pipe break or small water spill can cause your rug to get wet. This can lead to mold spores growing in the floor which you walk on and lay on. To keep your home healthier, you should replace a rug any time it gets wet.
Whether a restoration processed put a hole in your rug or you noticed a peculiar smell coming from your floor, it is time to get a new rug. Remember, cleaning can only get rid of some of the stains and smells. If you notice any of the signs above, it is time for a new rug.

Three Types of Contaminated Flood Water

11/23/2020 (Permalink)

Neighborhood flooded in Woodstock, GA Sewage and flooding are considered Category 3

Different Types Of Contaminated Water

Water damage can wreak havoc on your Woodstock, GA home. That being said, not every home flood is the same. Flood water is categorized by the types of contaminants present. Understanding the differences among the different types of contaminated water can help you remediate the damage more effectively.

1. Clean Water Floods
Like their name implies, Category 1, or clean water floods, are categorized by an absence of contaminants. As the least dangerous types of floods, they typically originate from a supply line burst, a shower leak or some other type of clean water source. Just because these floods aren't as dangerous doesn't mean that they shouldn't still be taken seriously. A clean water flood can transform into a Category 2 flood if left untreated for too long.

2. Gray Water Floods
Gray water floods are also known as Category 2 floods. This flood contains mildly contaminated water, but nothing that could pose a biohazard risk. These floods are often caused when household appliances malfunction and flood, such as dishwashers and laundry machines. If left untreated for longer than 48 hours, a Category 2 flood will quickly become a dangerous Category 3 flood.

3. Black Water Floods
Category 3 floods, or black water floods, are the most dangerous of all. They are categorized by the presence of biohazards, such as human or animal fecal matter, raw sewage and dangerous chemicals or pesticides. You should never attempt to resolve a Category 3 flood by yourself, due to the possible health risks. Instead, you should contact water damage professionals as soon as you can. These floods are usually caused by toilet overflow, sewage back flow or a a flooding riverbank.
All types of floods are capable of inflicting serious amounts of damage. That being said, it's still important for you to learn the differences between the various types of contaminated water. Make sure to contact flood remediation experts for assistance, no matter which type of flood you're currently dealing with.

Cleaning Up Your Business After a Pipe Breaks

9/9/2020 (Permalink)

Wet carpet in office building Water damage in an Oak Grove, GA office building

Tips On Protecting Your Business From Water Damage

When the pipes burst, your business in Oak Grove, GA, can quickly be overcome with water and subsequently sustain damage. Sometimes what starts as a small leak can expand into a major problem that requires the help of a water restoration team. There are some tips for recognizing a leak and protecting your company from water damage.

Identifying a Leak or Burst Pipe
There may be evidence of leaky or broken pipes around your business to watch out for, including:

  • Wall discoloration
  • A musty or mildewy smell
  • Dripping sounds
  • Puddles of water on the floor

Even if you notice only a small amount of water, get in contact with a water cleanup team immediately. It does not take long for a small crack to turn into a burst pipe and cause extreme water damage to your business. Noticing the signs early can help you protect your business from harm.

Acting After a Pipe Bursts
Sometimes there is no catching the problem until a major accident occurs. If you do experience a burst pipe in your office, there are several recommendations to aid in clean-up.
The water in the building should be completely turned off, and any water on the floors should be cleaned up immediately. Standing water is a breeding ground for mold, and any wet furniture should also be removed to prevent a mold infestation. Fans, mops, vacuums, and other equipment are useful for drying the space. It is important to remove all moisture from the area to prevent any long-lasting damage to your property.

Covering the Cost of Burst Pipes
In addition to having a clean-up team on standby, it is important to have a business insurance policy in place that covers water damage caused by burst pipes. By speaking with your insurance agent, you can make sure that you have the right coverage for this type of liability and that your business is thoroughly protected.